Data policy
Along with our Terms of gain policy, this document explains how we collect and handle your information on all our point on sales. The term "we" or “us” or “our “refers to BUKFLIGHTS PVT LTD. The term "you" refers to the customer visiting the website or any of our point of sale. The term “your data” refers to all the data including your personal information that is imputed or collected from your activity of yours at any of our point of sale. Where you will have to sometimes opt-in/grant permission and agree on our data policy in order to grant you access to our products/services which may be limited depending based on the permissions you have granted us or opted-in
What we collect
Data collection starts at the time you make your first interaction with us. It can be anything from the page you visit most to the name of your family members. We will always make sure that we collect data that is only relevant to improve the quality and efficiency of the service or product we provide you. We generate or collect some information from your device automatically as you use our services. This includes your IP address, device information and browser information you are using to access our services, the website URL you visited us from. It also includes data of the bookings you have made on/through us. We may also know your location from your IP address.
How we use
We only use your information where you’ve given us your consent, when we provide the service or product or during content delivery. The whole reason of processing your data is to ensure that most of our customer receive the best and personalized content for them. So that they can make their bookings with ease and efficiently. After the collection of all the data from you that has been granted us to access, we will be creating a summary or collective information. Which will consist of many parameters using the necessary data that has been collected. As a result, a usable set of information is generated. Which will be then used whenever you interact with any of our point of sale.
Online payment gateway
All online transactions, on Credit/Debits Cards, are highly secured using the security technology for establishing an encrypted (uniquely interpreted) link between the customers, web servers and payment gateway. The merchant makes sure that all the data passed between the web server and the customer remains private and confidential. All online card transactions are transmitted over a secure connection of SSL, directly to the bank for the Authorization for the respective merchant. And each card is also verified by the respective card brands adjoining with the bank that has provided the payment gateway.
3rd party associates
There will be various other organizations that may come into the process of data collection in order to optimize your experience more, and your data will also be collected & processed by our travel partners or suppliers who are associated with the service or product purchased from or through us while using the content provided by them. Where the data or Data policy differs from partner to partner, which you will make sure to have an understanding on relevant policies of associated 3rd parties. You also agree on secure transferring your data with 3rd parties in order to increase the quality of the information we have on you relevant to the products & services we provide. In such cases Buk Flight will take maximum effort in order to protect your data from being leaked or misused. The parameters that may be collected by the suppliers or partners are. Your name, date of birth, passport details, medical reports etc. which may include anything that is provided by you in order to fulfill your booking.
Personalized targeting
Personalized content delivery takes place in two ways, using the data that is collected by us and/or the data that is collected from 3rd parties that you have given consent to share with organizations like us. They are usage of information to customize the content you see on any of our point of sales. And the second one is showing you the ads that are being or been promoted by us on other 3rd party sites or applications.
Cookie usage
We use cookies and similar technologies to optimize, personalize and analyze our services and for data processing purposes. And also, to track your activity on our site or application. By using the activity data collected from your interaction we improve the quality of your experience when using our services or products. They will be also used for personalized targeting purposes.
Customer rights
You have the right to ask us for a copy of your data in order to correct, delete or restrict the usage of your personal data; and to obtain the personal data you have provided to us. In addition, you can object to the processing of your personal data in some situations. Where if we have asked for your consent, you may withdraw consent at any time. By the time you ask to withdraw the processing that has already taken place will not be affected. These rights may be limited, in case if fulfilling the request would reveal or alter the personal data about another person, or if you ask us to delete information which we are required by law or have compelling valid interests to keep